Integrative Functional Recovery Room (IFRR)
Integrative Functional Recovery Room (“IFRR”, “we”, or “our”) is committed to protecting your privacy and the confidentiality of your personal and health information. We follow Ontario privacy legislation, including the Personal Health Information Protection Act (PHIPA) and PIPEDA.
What information we collect
We may collect personal information such as:
- Name
- Contact information (phone, email, address)
- Date of birth
If you become a patient, we also collect health information needed to provide care, including your health history, symptoms, assessments, and treatment records.
Our website may also collect limited technical information (such as IP address or browser type) to help the website function properly.
Why we collect it
We collect information to:
- Provide healthcare services
- Schedule and manage appointments
- Communicate with you about your care
- Submit insurance claims
- Maintain clinical records
- Coordinate care with other providers (with your consent)
We do not sell or share your information for marketing.
How your information is protected
Your records are stored using secure electronic medical record systems and standard clinic safeguards. Only authorized clinic team members who need the information to provide care or administrative support can access it.
When information may be shared
Your information may be shared only when necessary:
- With your insurance provider for billing
- With other healthcare providers involved in your care (with your permission)
- If required by law
Your rights
You may:
- Request access to your record
- Ask for corrections
- Withdraw consent for certain uses where appropriate
Requests can be made by contacting the clinic.
Contact
If you have questions about privacy or your information:
Integrative Functional Recovery Room
1030 Gordon Street, Unit 102, Guelph,ON N1G 4X5
connect@ifrr.ca